Walmart refuses to reverse fraudulent charges for Winnipeg couple who travelled to Mexico

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A Winnipeg couple who said they were pickpocketed in Mexico have lost $6,600 after someone used the PIN on their credit card to make fraudulent purchases, and MasterCard says that’s enough reason not to reverse the charges.

Rick and Andree Jolicoeur were in Cancun in February when Rick’s wallet was stolen.

Since then, they’ve been fighting with Walmart Canada Bank. The company says it won’t reverse the charges because it appears the person who used the card knew the four-digit PIN, and the cardholder agreement states a consumer must protect their pin.

Read more at CBC News Manitoba

This article is summarized by Canadian Fraud News Inc.