The Better Business Bureau (BBB) is warning Atlantic Canadians about the risks of online purchases after receiving a stream of complaints from people who signed up for “trial offers” and ended up with unwanted subscriptions that were difficult to cancel.
According to an advisory issued by the BBB’s Atlantic branch, some victims have paid up to $800 for skin care products before being able to stop the charges, while others had to go as far as cancelling their credit cards to halt payments.
“We encourage people to read the terms and conditions very carefully before agreeing to an online purchase, particularly one that asks for your credit card information,” president and CEO Peter Moorhouse said in a statement.
Hidden conditions like extra fees or difficult cancellation procedures may be in the fine print and can pose a real financial risk.
“The sales practices of these businesses appear to be quite misleading, and we don’t want to see anyone agree to conditions they aren’t aware of,” said Moorhouse.
The BBB recommends monitoring credit card statements for any unwanted activity.
Read more at CBC News