Ottawa lumber company scammed clients with upfront payments

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A company in Ottawa called Ontario Wide Lumber, specializing in pine lumber, has a reputation of defrauding their clients by asking for upfront payments. Meanwhile, their website is still working and people who do not know about Ontario Wide Lumber’s history keep falling for the scam.

Missing delivery date and cut off communication

At the Better Business Bureau, 28 complaints have been filed, for example: “Ontario Wide Lumber has failed to delivery my order and its two weeks past due. The owner is delaying and wont schedule a new date. I placed an order with Ontario Wide lumber in the amount of $5568.41 by eTransfer. They asked for the full amount upfront to proceed with the order and would run it right away.”

After this client paid the full amount, it was nearly impossible to get a hold of Ontario Wide Lumber. They missed the first delivery date and did not return or schedule a new delivery date: “Its come to the point where I have no idea when I can get my lumber or refund. I need this material for my business and now its put me in a bad spot and I’m depending on getting a refund or my lumber” (BBB). 

The involved scammer is called Kyle Bancroft (49). He was charged with four counts of fraud exceeding $5000 in July. A Facebook-page warns that the owner of the fraudulent company Ontario Wide Lumber made a new business called Payless Lumber. Similar complaints have already been posted at the BBB Business Profile.

Canadian Fraud News Inc.

This content is based on online reports from victims and potential victims.