If you get an email that looks like it’s from the Ontario Energy Board (OEB) about rebate programs, be extra careful.
The board is warning of email scams making the rounds and the emails often look like they’re from them, but they’re not.
They typically inlcude a link to an “application form” to get the rebates and consumers are told they have to schedule a home energy assessment.
The board says that’s not the case.
OEB officials say the emails are not from or in any way endorsed by the board. They won’t email you or call you about energy rebates unless you have reached out first.
They say beware in particular of emails that are sent from @energyassistanceprogram and refer to the “Energy Assistance Program” or the “Assistance Program”. That entity is not affiliated with or endorsed by the OEB.
Some emails include links to an energyassistanceprogram.org website, which is not an OEB website. They say they’ve also heard about an email sent from @ontariogreensavings.com that refers to “Ontario Green Savings” and that link to the energyassistance.org website.
There are programs through the province and board to help customers with their energy bills and you can find out more by clicking here.
No energy assessment, audit, inspection or home visit is needed to qualify for any of the legitimate programs and you also don’t have to buy any goods or services from any company.
If you are worried about any suspicious communications, you can email firstname.lastname@example.org or call 1-877-632-2727. You can also contact the Canadian Anti-Fraud Centre at 1-888-495-8501. Originally reported by Durham Radio News