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Is online-retail therapy your pandemic indulgence? You’re not alone

June 24, 2021 – Between pandemic lockdowns and store closures across the country, Canadians turned to online shopping for essentials and to satisfy cravings to shop, a new survey has found.

Almost 60 per cent of people surveyed increased their online shopping over the past year, according to the PayPal Canada Consumer Report. Consumers were found to have increased their online spending to an average $178 per month from a monthly $69 between March 2020 and April 2021, resulting in a national monthly increase to nearly $5.5 billion from $2 billion.

Ontarians spent the most, with monthly online spending in the province rising to $202 from an average of $86 per month. Canadians were found to buy a wide range of goods online, from groceries, to fitness programs, to school supplies. The most popular purchases were clothing, shoes and accessories, with 81 per cent of respondents shopping in this category. 

As lockdowns ease and stores begin to reopen, 70 per cent of respondents expect to continue to do most of their shopping online. Respondents cited online payment safety, fraud, shipping costs, delivery times and wanting to pick their own products as barriers. Toronto Star reports. | READ MORE