A Halifax woman is warning others after filling out her passport renewal form on a website that she believed was government run.
Karen Richards paid the $186 fee on her credit card that she thought would cover a 10-year passport. After not hearing any confirmation that her passport was on its way from the government, Richards call the support number and was told the paperwork would arrive soon.
A representative from the Better Business Bureau Atlantic says the Toronto-based company cannot actually issue passports despite charging Canadians fees to help fill out their applications.
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