A Cape Breton woman whose home was damaged during the Thanksgiving Day flood says she is facing thousands of dollars in repairs after her insurance company refused to pay for roof repairs and accused her of pulling off shingles. Debbie Clow’s basement was damaged after the sewer backed up during the flood, ruining many of her belongings. She said the roof over the family home and garage was also damaged by the high winds.
Clow said her insurance company sent a claims manager to her home in Glace Bay two days after the storm. Clow’s claim was approved to cover $5,000 worth of damage in her basement caused by the sewer backup, she said, and the claims manager also went outside and took photos of her roof. She was to meet with the insurance representative to get a cheque for the roof, but was instead accused of fraud.
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