Attorney General Chris Carr is warning consumers about a new twist on a technical support scam in which people pose as representatives from Microsoft. The scammers are taking the scheme a step further this time.
Scammer poses as Microsoft representative
The scammer calls the consumer, posing as a Microsoft representative, to tell them something is wrong with their computer but fixable through a payment of a few hundred dollars. The scammer obtains personal account information to charge the victim’s credit card (sometimes repeatedly) for its “computer repair.”