A Newfoundland couple travelling home from Portugal was shocked to discover Air Canada has suspended their tickets – and their only way to fly home to St. John’s was to book new one-way fares for over $6,000.
“I was flabbergasted. My wife said she thought I was going to have a stroke,” said Randell Earle, a retired lawyer.
Earle was told that that the problem was to do with a “fraud detection technique” – something he didn’t understand, given that he had used the same credit card to book the outbound flights without any problem.
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